Frequently Asked Questions

Everything you need to know about our handcrafted fashion pieces.

Are your products truly handmade?

Yes, every item at Ame_handmadesg is meticulously crafted by hand, ensuring that each piece is unique and meets our high standards of quality and craftsmanship.

How long will it take to receive my order?

Since our items are handmade, please allow 3-5 business days for production. Shipping within Singapore typically takes an additional 2-3 business days.

Do you offer international shipping?

Currently, we primarily ship within Singapore, but we are working on expanding our reach. Please contact our support team for a custom shipping quote for international orders.

How should I care for my handmade items?

To maintain the quality of your pieces, we recommend gentle hand washing with mild detergent and avoiding direct sunlight during drying to prevent color fading.

What is your return and exchange policy?

Due to the personalized and handmade nature of our products, we do not accept returns unless the item arrives damaged. Please notify us within 48 hours of delivery if there is an issue.

Can I request a custom design?

We love creating bespoke pieces! Please reach out to us via our contact form or Instagram DM to discuss custom colorways or specific design adjustments.